General Information

General Information

Useful Information:


Currency: The legal tender of Hong Kong is Hong Kong Dollar (HK$). Find more on Hong Kong’s coins and banknotes here.


Electricity and voltage: Hong Kong’s standard voltage is 220 volts AC, 50Hz (with most hotel bathrooms also offering outlets for 100 volts). The city’s majority of electrical points take a three-pronged square plug (the same as the type used in the United Kingdom). Inexpensive adaptors are readily available from most convenience stores.


Wi-Fi: Free and fast Wi-Fi is readily available throughout Hong Kong.


Transport in Hong Kong: Hop around the well-connected city in comfort.


Airport Express


Buses and minibuses



The Peak Tram


Octopus Card: Removing the frustrating need to fumble for foreign currency when navigating international transport. With the exception of taxis, each of Hong Kong’s transport services can be paid for with a single Octopus card. – a stored-value electronic card that can be used and topped up at convenience stores, supermarkets, fast food shops, vending machines, and more. Octopus cards are available at all MTR Stations.


Useful Numbers:

Emergency services (police, fire, ambulance)


Police Hotline

(852) 2527 7177

Travel Industry Council of Hong Kong

(852) 2807 0707

Hong Kong Tourism Board Visitor Hotline

(852) 2508 1234

Hong Kong International Airport

(852) 2181 8888

Hong Kong Immigration Department

(852) 2824 6111

Consumer Council

(852) 2929 2222

Department of Health

(852) 2961 8989

Customs and Excise Department 24-Hour Hotline

(852) 2815 7711

Hong Kong Post

(852) 2921 2222

Hong Kong Observatory (for weather information)

(852) 1878 200

Hong Kong Hotels Association Hotel Reservation Hotline

(852) 2383 8380/
(852) 2769 8822

Telephone directory enquiries



All information provided with the courtesy of Meetings and Exhibitions Hong Kong.


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